hipping & White-Glove Delivery

Seamless Delivery. Effortless Setup.

At Casa Verona Interiors, we believe that receiving your new furniture should be just as effortless and enjoyable as selecting it. From single statement pieces to complete home and Airbnb furnishing packages, our dedicated logistics team ensures every item arrives safely, on schedule, and ready to enjoy.

Our Delivery Options

White-Glove Delivery & Installation Our signature full-service delivery experience. Our professional two-person team will deliver your furniture at a scheduled time, carry it into your room of choice, fully assemble and position each piece, and remove all packaging materials before leaving. White-Glove Delivery is automatically included with all First-Time Home Buyers Packages and Airbnb Packages.

Threshold Delivery Ideal for individual furniture orders. Your items are safely transported by our specialized freight partners and placed inside the front entrance, garage, or covered patio of your residence. Basic unpacking and assembly are handled by the customer.

Parcel Shipping for Decor & Custom Acrylics Smaller home accents, seasonal decorations, and Custom Acrylic creations are carefully packaged in protective cushioning and shipped via insured express couriers directly to your doorstep.

Estimated Processing & Transit Times

In-Stock Furniture Collections Dispatched from our distribution center within 3 to 5 business days. Standard delivery takes 5 to 10 business days depending on your location.

Made-to-Order & Custom Upholstery Crafted specifically to your timber and fabric specifications. Please allow 4 to 6 weeks for artisan production prior to shipping.

Complete Home & Airbnb Packages Consolidated at our local hub so your entire property can be furnished in a single coordinated visit. Our concierge team will schedule your move-in installation date at least 7 days in advance.

Custom Acrylic Creations Designed and fabricated within 5 to 7 business days, followed by 3 to 5 business days for tracked parcel shipping.

Preparing for Your Furniture Delivery

To ensure a smooth and damage-free delivery day, we kindly ask that you review the following steps prior to our team’s arrival:

• Measure Your Pathways: Confirm that hallways, stairwells, elevators, and doorways have sufficient clearance to accommodate your new furniture pieces. • Clear the Room: Please remove existing furniture, rugs, or fragile decor from the area where your new pieces will be placed. • Building Access: If you live in a gated community or high-rise residence, please notify your building management and reserve service elevators if required. • Adult Signature: A homeowner or authorized representative (18 years or older) must be present during the scheduled delivery window to inspect and sign for the order.

Order Tracking & Scheduling

1. Order Confirmation: As soon as your order is placed, you will receive an email summary with your estimated dispatch timeline.

2. Dispatch Notification: Once your items leave our warehouse, you will receive a tracking link for parcel orders or a scheduling link for freight and White-Glove deliveries.

3. Delivery Day Window: For large furniture deliveries, our team will contact you 24 hours in advance to confirm a convenient 3-hour arrival window.

Inspecting Your Delivery

Every piece is thoroughly inspected before leaving our facility. Upon delivery, we ask that you examine your items alongside our delivery specialists. In the rare event of transit damage, please note it on the delivery receipt and contact our team within 48 hours with photos at support@casaverona.com so we can arrange an immediate repair or replacement at no cost to you.

Have Questions About Your Shipment? Reach out to our logistics concierge anytime at support@casaverona.com or contact us through our website for personalized delivery assistance.