Privacy Policy

Your Privacy. Our Commitment.

At Casa Verona Interiors, we respect your privacy and are committed to protecting the personal information you share with us. Whether you are browsing our online collections, booking an interior styling consultation, or scheduling a White-Glove furniture delivery, this Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

Personal & Contact Information When you place an order, request a package quote, or contact our team, we collect your name, email address, phone number, billing address, and shipping address.

Consultation & Property Details For services such as our First-Time Home Buyers Package, Airbnb Package, Christmas Tree Setup, or Custom Acrylics, we may collect floor plans, room dimensions, delivery access instructions, and design preferences that you voluntarily share with our specialists.

Payment & Transaction Data All payment transactions are processed through encrypted, PCI-compliant payment gateways. Casa Verona Interiors does not store your full credit card numbers or sensitive banking credentials on our servers.

Automated Website Usage Data When you visit our website, we automatically collect non-personal technical information such as your IP address, browser type, device type, and pages visited to improve website performance and user experience.

How We Use Your Information

We use the information we collect exclusively to provide a seamless shopping and furnishing experience:

• Order Fulfillment & Delivery: To process your purchases, coordinate freight logistics, and schedule White-Glove installation at your property. • Personalized Styling & Custom Orders: To prepare tailored furniture quotes, 3D floor plans, and custom acrylic designs based on your specifications. • Customer Support & Warranty Care: To respond to your inquiries, provide order tracking updates, and process warranty claims. • Marketing & Brand Updates: With your consent, to send you updates on new furniture collections, seasonal styling services, and exclusive promotions. You may unsubscribe from marketing emails at any time.

Information Sharing & Third-Party Partners

Casa Verona Interiors never sells, rents, or trades your personal information to third parties. We only share necessary details with trusted service partners who assist in operating our business:

  1. Logistics & White-Glove Delivery Partners: Your name, delivery address, and phone number are shared with our freight and installation teams solely to schedule and complete your delivery.

  2. Payment Processors: Secure financial institutions that authorize and complete your transactions.

  3. Legal Compliance: When required by law, regulation, or legal process to protect the rights, property, or safety of Casa Verona Interiors and our customers.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to remember your shopping cart items, understand how visitors interact with our pages, and personalize your browsing experience. You can choose to disable cookies through your individual browser settings at any time, though some website features may not function optimally.

Data Security & Retention

We implement industry-standard Secure Socket Layer (SSL) encryption, secure server environments, and strict internal access controls to protect your personal data against unauthorized access, alteration, or disclosure. We retain your order and warranty records only as long as necessary to fulfill our 10-year warranty commitments and comply with tax and legal obligations.

Your Privacy Rights

You have full control over your personal information. At any time, you may request to:

• Access a copy of the personal data we hold about you. • Update or correct inaccurate contact or delivery details. • Request the deletion of your personal information from our active marketing databases. • Opt out of promotional emails by clicking the unsubscribe link at the bottom of our newsletters.

Updates to This Policy

Casa Verona Interiors may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be posted directly on this page with the revised effective date.

Have Questions About Your Privacy? If you have any questions about how your data is handled or wish to exercise your privacy rights, please contact our team anytime at support@casaverona.com or through our Contact Us page.